|
CUSTOMER SERVICE
Help: If
you have any problems using the site, placing an order, or require
technical support, please contact us
by email at support@northost.net. For emergencies only, call 1-301-218-6149
and leave a detailed message.
Privacy:
We will only use your personal information for the purposes
of placing your order or to make customer contact for verification
purposes. We WILL NEVER SELL, TRADE, OR RENT your personal information
to others.
Confirmation:
You will receive an e-mail from us confirming receipt of your order
and a notification when your credit card has been billed.
Secure
On-Line Payment: We accept the following forms of payment:
Credit
Card: Mastercard, Visa, American Express, Diner's Club, JCB,
Carte Blanc
Check or Money Order*
Paying
by Credit Card:
You
can use your credit card to order online using our secure server.
With SSL technology your information is encrypted during transmission
for security purposes. When using this method to place your order,
it is absolutely essential that you enter the e-mail address at
which you regularly receive e-mail, otherwise we will have no way
to send you an order confirmation.
All
of our on-line credit card orders are processed using SSL technology.
If there is a problem or question relating to your order information,
please contact us by e-mail (securepay@northost.net) with any questions.
This will ensure that your inquiry is handled properly.
If
you haven't received a confirmation of your order within 24 hours
of submitting it, you can safely assume that when you entered your
order information, you entered an invalid e-mail address or an address
which is filtered by a firewall or an address that can not receive
e-mail.
We
confirm all orders received within a 24 hour time period 9AM to
9PM PST. If you haven't received your order confirmation within
a maximum of 48 hours of submitting your registration,
e-mail us. Please note that there may be a delay of a few hours,
from the time we receive the order notification.
*You
must use your credit card to place initial orders on-line. After
your initial order, you can mail renewals and invoice payments by
check or money order to the address below or you can use
our on-line secure-pay
option. To
submit your information by telephone, call or fax: 1-301-218-6149.
Payments
paid by bank check and bank or postal money order will be credited
2-1/2 weeks after receipt of payment:
Make
your check or money order payable to NorthAmericas Network, LLC
and mail to:
NorthAmericas
Network, LLC
2905 Apple Green Lane
Mitchellville MD USA 20716-3888
You
will be notified by e-mail immediately unpon receipt of your payment.
Home
Contact
Us Secure
Pay Policies
Help
© 2005 NortHost
A
NorthAmericas Network, LLC Company
|